The Agency of Choice

Over 30 years experience in the financial and receivables industries

Proven Results

Our trained teams of collectors work diligently and ethically to produce high liquidation rates on accounts placed with PNC.

Ongoing Training

Certified nationwide, our employees receive ongoing education on new laws and best practices to mitigate risk and maximize return on placement.

Ethical Practices

We act as an extension to your receivables department, treating each of your clients as our own with fair, ethical and honest collection efforts.

WELCOME TO PNC Consumer Services

PNC Consumer Services is a full service provider of receivable management services. We perform collection services at every stage of delinquency, for every type of account.

Whether it be pre-collection services to bring accounts current at the earliest stage of delinquency, full contingency collection services to recover monies owed on consumer accounts or business to business transactions, PNC Consumer Services has the experience, staff and technology to supplement our clients’ internal efforts or take over where they leave off.

WHY CHOOSE PNC Consumer Services

Our focus is to provide each consumer industry leading customer service while satisfying the needs of our issuers and our clients.

Liquidation Rates

We produce! Liquidation rates through our agency are amongst the best in the country.


Timely reporting to clients and of course, always-on-time, scheduled remitting.


Our facility is secure, as is your data with on our secured servers.


Swift collection of balances using multiple payment platforms for expedited remitting.


PNC Consumer Services offers over 30 years in the financial and receivable industries. Our staff is here to accommodate the needs of both our clients and consumers with industry leading technology and best in class customer support services. Here are some of the great things people say about us!

Definitely not an intimidating process working with PNC. I’ve had some horrible experiences before, but this was a breeze.

Michelle P. – Consumer

Even though I couldn’t pay the entire balance, I really appreciate the agent working with me to spread payments out to resolve my debt.

Chuck M. – Customer

I received a letter about a debt I owed for a medical issue. All it took was one simple phone call and it was resolved immediately. It was so easy!

Dottie M. – Customer